Effective date: October 23, 2026
This policy explains how Kasadel Software Corporation, operating as ServQuik Technologies ("ServQuik", "we"), handles data in Growth Studio. It supplements our website privacy policy. For Growth Studio and its Google connections, the specific disclosures here apply.
Data we access and store
Workspace data: account email, agency branding, assigned client locations, business guidance, settings, tasks, articles and notification preferences. Reviews: review identifiers, public reviewer information, ratings, text, dates and owner replies from connected business locations. We also retain response drafts, versions, approvals, publishing receipts and processing records. Google identity and authorization: verified account email, selected resource identifiers and credentials needed to maintain the connection. Refresh credentials are encrypted on the server and are not displayed in the browser. Business Profile: accessible accounts and locations for resource selection; selected-location profile details and Google-reported impressions and website, call and direction actions for audits and reporting.
Google Analytics: Growth Studio reads account/property and stream identifiers, selected-property reports and recent activity. Reporting uses read-only access. When an administrator separately chooses guided setup, additional permission is requested to create a property/web stream under an existing Analytics account and apply explicitly selected managed tracking settings. Reporting alone does not require edit permission.
Google Search Console: Growth Studio reads authorized website/property identifiers, search performance and recorded indexing information. Optional guided setup separately requests permission to verify website ownership, add the selected site and submit/check its sitemap. Google controls crawling and indexing; submission does not guarantee indexing.
Email/SMS review requests: customer names, email addresses and phone numbers supplied by an authorized business; invitation settings, consent and suppression records, message content, link interactions, opt-outs and delivery records.
Review invitations: New review invitation campaigns use Growth’s configured Email/SMS delivery connections, shared consent and suppressions, verified senders, budgets and approval controls. A client Gmail mailbox connection is not required for these campaigns. Link clicks stop reminders where configured; they do not establish that a review was posted.
Existing operational email: The existing company Gmail sender remains send-only for configured approval notifications and operational reports. Growth stores the needed sender/recipient, message and delivery records and does not retrieve inbox messages. Existing connections and records are not removed by this change.
How we use data
We use data for the features you configure: review import and reporting, business-specific AI drafts, manual approval or explicitly enabled automatic publication, profile audits, Analytics and Search Console reports, optional guided property/site setup, articles, workspace access, approved invitations, notifications and failure recovery. Existing published replies are preserved unless an authorized user deliberately chooses an available replacement action.
Connecting Google or completing setup does not enable customer sending, Social or review/article publication. Those retain their saved authorization and pause controls.
Google’s Business Profile permission is called business.manage. Profile and performance connections read selected-location information. Direct review intake and reply publishing have separate authorization and activation controls; existing review connections are not silently migrated.
Service providers and access
We use service providers for application storage and identity, hosting, connected review delivery, managed Email/SMS delivery and requested AI processing. Google provides the authorized Google APIs and existing operational Gmail sending. We disclose only information needed for the configured service. Google credentials are not sent to the AI service.
Agency users can access only the client workspaces permitted by their membership. ServQuik personnel may access necessary data for support, security, legal obligations or another purpose explicitly authorized by you. Processing may occur outside your country through our service providers.
Google API data and Limited Use
Growth Studio's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.
We use Google data only to provide and improve the user-facing features described here. We do not sell it, use it for advertising, or use it to train generalized AI or machine-learning models. Transfers are limited to necessary service providers, your explicit instructions, security and legal requirements, or other circumstances permitted by Google's policy. Human access to Google data is limited to your explicit permission, security investigations, legal obligations, or internally aggregated data handled as permitted by that policy.
Retention and your choices
Where Growth's Search Console history feature is enabled, archived Search Console reports, derived numeric measurement evidence and private command receipts expire after 180 days from their respective storage or recording timestamps. Expired evidence is withheld from this feature's reads. Eligible stored copies are removed through a separate maintenance process; if cleanup is delayed, the expired evidence remains unavailable in the feature. User-authored goals and action notes can remain with expired measurement evidence redacted. Minimal identifiers and hashes may remain in a separate recovery suppression journal to prevent erased evidence from being reintroduced by an older backup. That journal does not contain the erased report content or its private command payload. Backup retention and other workspace data categories are managed separately.
Review drafts, approvals, settings, reports and delivery records are retained to operate your workspace and support audit and recovery. They are not all discarded immediately after a response is generated. Raw Business Profile performance API responses are cached for at most 30 days. We do not promise that every category has the same automatic retention period.
You can pause review automation and optional sending, use available connection controls in Growth Studio, or revoke Google authorization through your Google Account connections. Revocation prevents future use of that grant; it does not automatically erase saved drafts, history or public replies already on Google.
For access, correction or deletion of stored workspace data, contact privacy@servquik.com. We verify the requester's authority and explain any records that must be retained for legal obligations, security or recovery, including applicable backup retention. Deleting application records does not delete a Google review or owner reply.
Policy changes and contact
We update this page when practices change and obtain any additional authorization required before using Google data for a new purpose. Privacy contact: privacy@servquik.com. Product support: support@servquik.com.